These Terms and Conditions explain the rules that apply when you browse the All IPTV Player website, order an IPTV subscription, purchase a TV Box or contact our customer support team.
By completing an order or using our services, you agree to these Terms and Conditions. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under applicable Australian consumer law.
These Terms and Conditions form an agreement between you and All IPTV Player.
References to “All IPTV Player”, “we”, “us” or “our” mean the operator of this website and its related services. References to “you”, “your” or “customer” mean the person browsing the website or ordering a product or service.
These terms apply to the website, IPTV subscriptions, trial subscriptions, additional-device services, TV Box products, installation guidance and customer support.
You must be at least 18 years old and legally capable of entering into a contract to place an order through the website.
When placing an order on behalf of another person, business or organisation, you confirm that you have authority to accept these terms on their behalf.
You are responsible for providing accurate, current and complete contact, billing, delivery and device information.
Submitting an order does not automatically mean that the order has been accepted. An order is accepted when payment has been verified and we issue an order confirmation, activate the subscription or dispatch the TV Box.
We may contact you to verify payment, device compatibility, delivery information or other order details before processing an order.
We may refuse or cancel an order where reasonably necessary, including where:
Where we cancel a paid order before supplying it, we will arrange an appropriate refund using the original payment method, unless another method is agreed.
Unless clearly stated otherwise, prices displayed on the website are in Australian dollars.
You must pay the full amount displayed during checkout before an IPTV subscription is activated or a TV Box order is dispatched. Payments may be processed by third-party payment providers under their own terms and privacy policies.
IPTV subscription details are generally sent electronically to the email address or contact channel provided during checkout after payment and order information have been verified.
Subscription details may include:
Activation timeframes displayed on the website are estimates. Delays may occur because of payment verification, incorrect customer details, technical maintenance, high order volumes or third-party service interruptions.
You are responsible for checking the email address, spam folder and contact information entered during checkout.
A subscription gives you a limited, personal, non-exclusive and non-transferable right to access the supplied IPTV service during the purchased subscription period.
The subscription starts when the login details are activated, unless another commencement date is confirmed in writing. The subscription ends when the purchased period expires.
Unless the checkout page expressly states that automatic renewal applies and you separately authorise it, subscriptions do not automatically renew. You may purchase a new period before or after the existing subscription expires.
Trial subscriptions are intended to help customers test service compatibility and general content availability. Trial access may have a shorter duration or different content availability from a paid long-term plan.
A single-device subscription must not be used simultaneously on multiple devices. Additional simultaneous connections require an eligible additional-device plan or separate subscription.
You are responsible for ensuring that your device, television, operating system, internet connection and chosen IPTV application are compatible with the service.
Supported devices may include Smart TVs, Android devices, Apple devices, streaming devices, computers and TV Boxes. Compatibility can vary according to model, software version, country, app-store availability and manufacturer restrictions.
Unless expressly stated as included, third-party IPTV applications, app-store accounts, devices, internet services and application licence fees are not included in the subscription price.
Contact support before ordering when you are uncertain whether your device or preferred application is compatible.
TV Box product descriptions, included accessories, specifications and subscription periods are shown on the applicable product or order page.
Delivery estimates are provided as a guide and may be affected by courier operations, weekends, public holidays, remote locations, incorrect addresses or circumstances outside our reasonable control.
Nothing in this section limits any right or remedy available for faulty, damaged, unsafe or incorrectly supplied goods under applicable law.
Requests are assessed according to the nature of the product or service, whether digital access has been activated, whether a physical product has been dispatched and the rights available under applicable consumer law.
Unless required by law or expressly agreed by us, we are not required to provide a refund merely because you changed your mind, selected an incompatible device or application, no longer require the service, or did not use the subscription.
Because IPTV subscription details are digital credentials that may be activated and delivered shortly after payment, a change-of-mind cancellation may not be available after the credentials have been issued or activated.
Contact us promptly when a subscription does not function as represented or a TV Box is faulty, damaged or incorrectly supplied. We may request order details, photographs, videos, diagnostic information or reasonable troubleshooting steps.
Where applicable consumer law entitles you to a remedy, the available remedy may include repair, replacement, refund, cancellation or another appropriate solution depending on the circumstances.
Our goods and services may come with guarantees that cannot lawfully be excluded. These terms do not remove rights or remedies that cannot legally be excluded.
You agree to use the website, subscription details, applications and support services only for lawful, personal and authorised purposes.
You must not:
You are responsible for protecting subscription credentials and notifying us promptly if you believe they have been compromised.
Channel line-ups, movies, series, sports events, electronic programme guides, catch-up features, languages and streaming quality may change during a subscription period.
Availability can be affected by:
Descriptions such as 4K, Full HD, HD or SD indicate available quality options and do not mean that every channel or programme will be available in every quality.
We do not guarantee uninterrupted access to every individual channel, programme or feature at all times. This does not limit any non-excludable consumer guarantee regarding the service supplied.
Nothing in these terms excludes, restricts or modifies a guarantee, warranty, condition, right or remedy that cannot lawfully be excluded or limited.
To the maximum extent permitted by law, we are not responsible for loss caused solely by:
Where liability can lawfully be limited, our liability will be limited to the extent permitted by applicable law and determined according to the circumstances of the claim.
The website design, branding, text, graphics, layout and original materials owned or licensed by All IPTV Player are protected by applicable intellectual-property laws.
You may view website content for personal use. You must not copy, reproduce, modify, publish, sell or commercially exploit website material without permission, except where allowed by law.
Third-party names, channel logos, application names, trademarks and platform names remain the property of their respective owners. Their appearance does not necessarily indicate sponsorship or endorsement.
Personal information submitted through the website, checkout or customer-support channels is handled according to our Privacy Policy.
By placing an order, you confirm that the contact, payment, delivery and device information supplied is accurate and that we may use it to process the order, provide support and communicate important service information.
Read Our Privacy PolicyWe may temporarily suspend access where reasonably necessary to investigate security issues, payment disputes, credential misuse, excessive simultaneous connections or suspected unlawful use.
We may terminate access for a serious or repeated breach of these terms after considering the nature of the breach and any applicable legal obligations.
Where reasonably possible, we will provide notice and an opportunity to correct a minor breach before termination. This may not be possible in cases involving fraud, security risks, unlawful conduct or urgent technical protection.
We may update these Terms and Conditions to reflect changes in products, services, website functions, business practices or legal requirements.
The updated version will be published on this page with a revised date. Changes will not retrospectively remove rights already accrued under an accepted order or applicable law.
These Terms and Conditions are governed by applicable Australian laws.
Nothing in this section prevents a customer from exercising a right to bring a claim in another jurisdiction where applicable law permits or requires it.
Contact us first if you have a problem with an order, subscription, payment or TV Box. Please provide your order number, contact details and a clear description of the issue.
We will review the matter and attempt to provide an appropriate response within a reasonable period.
Email our support team before ordering when you need help choosing a plan, application or compatible streaming device.
